Air Canada A330 Business Class Review - London Heathrow to Montreal (LHR to YUL)

After visiting the stunning Maldives, this was my last flight on my way back home to Canada. Check out my previous reviews of Air Canada’s Business class from Mumbai to London and the amazing scuba diving in the Maldives. I had a short layover at London Heathrow Airport where I visited the Air Canada Maple Leaf Lounge and had time to take a shower and eat breakfast. Air Canada Business Class passengers receive complimentary access to this lounge. Soon afterwards, I headed to the gate to board my flight.

I always leave an Airtag in my suitcase so that before boarding, I can track my luggage location using the Find My App to make sure it’s loaded onto the plane (Airtags only work with iPhones but you can also use a Samsung SmartTag or a Tile). They are also useful to locate your luggage in case the airline loses them). In this case, the app showed my suitcase was on board so I was worry-free knowing my luggage was flying back home with me.

Boarding started on time, with a separate line for Business Class and Premium Economy passengers. I soon found myself aboard the Airbus A330. As I settled into the Signature Class Suites (what Air Canada calls their lie flat seats), it became evident that this aircraft offers a smaller experience compared to the Boeing 777 and 787.

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SEATS

Having just flown on Air Canada’s Boeing 787 a few hours earlier, I definitely felt the difference but it may be more subtle otherwise. The first noticeable difference was the size of the suites themselves. The A330's Signature Class Suites are smaller than those on the 787. The screen is also on the smaller side.

Amenities

At my seat was the newly designed Aqua Di Parma amenity kit which included a toothbrush, toothpaste, lip balm, hand cream, socks and an eye mask. It was placed on the tray table which extends out then folds open further for meals. At my seat were complimentary noise cancelling headphones although I can’t comment on their quality since I always travel with my own Sony Noise Cancelling Headphones as they do an excellent job at turning the engine rumble and cabin noise into a quiet whisper.

FOOD & DRINKS

After takeoff, the cabin crew started the meal service. It started with a drink and small snack. Note that no warm nuts were served in a separate bowl before or right after take-off as is often common on Business Class flights. Instead, I received a small bag of salted almonds. No menus were provided prior to dinner.

One peculiar aspect of the flight was the meal service. At 1 pm, the crew served what they referred to as “dinner”. Following this, a snack was provided at 4 pm just before landing. They served a smoked salmon platter with bread and salad as the appetizer. For the main course, I had their lamb dish which was delicious but nothing compared to what Etihad serves on their business class flight. I unfortunately didn’t grab a picture of the main course. For dessert, I had the chocolate pie with wine.

After dinner, I clicked the lie flat button and watched my seat turn into a cozy bed. Each seat was provided with a pillow, duvet and mattress pad. I put on my Noise Cancelling Headphones to get some peaceful rest.

When I woke up, we were only an hour or so from landing. It was 4 pm EST at this point and the crew started another meal service. This time, we were offered a club sandwich and fruit salad. The meal was average.

In conclusion, this Air Canada flight felt lacking somewhat basic with an average meal service. The seats however, were very comfortable although smaller than what you would find on Air Canada’s 787 and 777.

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